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Commercial
Support
Officer
Are you someone who keeps an overview, can switch quickly between tasks and gets energy from customer contact? Do you enjoy making sure everything runs smoothly behind the scenes and that agreements are followed up? Then we are looking for you!
What makes this role enjoyable? You will have a lot of contact with customers and colleagues, be given plenty of responsibility and be involved in the entire process. You will see the direct result of your work: customers are well supported, agreements are kept and orders run smoothly.
Royal Senzora has built up a strong track record in the washing and cleaning products industry. Our family business was founded in 1876 and is known for its focus on product quality. We produce products for major brands and retailers, and we are also active with our own brands KLOK, Tricel and CleanWash. We are a strong player in the development of sustainable, high-quality washing and cleaning products. And we are proud of that.
We believe it is important to be Sustainable, Entrepreneurial and Responsible, both in the way we work together and in the way we bring our products to the market. Alongside Senzora’s long history, new opportunities are opening up for the future. We want to grow!
As a Commercial Support Officer, you are the connecting link between customers, sales, planning, logistics and production. You make sure orders run smoothly from start to finish and act as the main point of contact for your customers.
You manage customers across a number of countries, mainly the Netherlands and Belgium, and continuously keep track of ongoing orders, delivery times and agreements. No two days are the same. You oversee the entire order process and make sure customers, planning, logistics and production are always aligned. This means customers know what to expect and orders run smoothly from order placement to delivery.
As a Commercial Support Officer, you are the connecting link between customers, sales, planning, logistics and production. You make sure orders run smoothly from start to finish and act as the main point of contact for your customers.
You manage customers across a number of countries, mainly the Netherlands and Belgium, and continuously keep track of ongoing orders, delivery times and agreements. No two days are the same. You oversee the entire order process and make sure customers, planning, logistics and production are always aligned. This means customers know what to expect and orders run smoothly from order placement to delivery.
In this role, you are the key link between the customer and the organisation. You make sure agreements are followed up and keep all parties involved informed in good time.
Your tasks include:
You will join a team of two Customer Service colleagues within the commercial department. Together, you make sure customers are served correctly and on time. You will also work closely with colleagues from sales, supply chain and production.
Send your CV and a short motivation to hr@senzora.nl. It is as simple as that.
Do you have any questions? Feel free to call Simone Draaijer, HR Advisor, on +31 570 683333.
Good to know
This vacancy is open both internally and externally. If candidates are equally suitable, an internal Senzora colleague will be given priority. That fits who we are as a family business.
The success of our organisation depends on the quality of our people. That is why everyone is welcome here. At Senzora, we believe it is important that everyone can be themselves. We assess candidates based on their qualities, experience and fit with our organisation.
To make this match carefully, we use an online assessment in addition to interviews and your CV. This helps us select candidates in a fair and considered way.
Send your CV and a short motivation to hr@senzora.nl. It is as simple as that.
Do you have any questions? Feel free to call Simone Draaijer, HR Advisor, on +31 570 683333.
Good to know
This vacancy is open both internally and externally. If candidates are equally suitable, an internal Senzora colleague will be given priority. That fits who we are as a family business.
The success of our organisation depends on the quality of our people. That is why everyone is welcome here. At Senzora, we believe it is important that everyone can be themselves. We assess candidates based on their qualities, experience and fit with our organisation.
To make this match carefully, we use an online assessment in addition to interviews and your CV. This helps us select candidates in a fair and considered way.
