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Senzora
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Can you keep international orders on track?

Do you have experience in customer service or sales support and are you ready for the next step in your career? In this international role, you will be responsible for your own customers and markets, making sure the entire order process runs smoothly.

You will be in daily contact with international customers and work closely with colleagues in sales, planning, logistics and production. It is a varied role with plenty of responsibility, short lines of communication and lots of opportunities to continue developing your skills within Royal Senzora.

Who are we?

Royal Senzora has a long-standing reputation in the laundry and cleaning products industry. Our family-owned company was founded in 1876 and has always had a strong focus on product quality. We manufacture products for major brands and retailers, as well as our own brands KLOK, Tricel and CleanWash. We are an established player in the development of sustainable, high-quality laundry and cleaning products; something we are proud of.

Sustainability, Entrepreneurship and Responsibility are important values to us. They guide both the way we work together and the way we develop and market our products. While Senzora has a long history, we are also looking firmly towards the future. We want to grow!

Senzora productielocatie
Samenwerkingen Senzora

What does the role involve?

As an International Sales Support Representative, you are the key link between our customers and our sales, planning, logistics and production teams. You make sure orders run smoothly from start to finish and act as the main point of contact for your customers.
You will be responsible for your own customers and markets, for example in Scandinavia, the UK and Germany, as well as other countries. Of course, we do not expect you to know everything from day one. Together with your colleagues, you will first get to know our customers, systems and ways of working.
Once you are up to speed, you will take responsibility for monitoring orders, delivery times and agreements and ensure that customers, planning, logistics and production are all aligned. This means our customers know exactly what to expect and orders run smoothly from placement through to delivery.

Samenwerkingen Senzora

What does the role involve?

As an International Sales Support Representative, you are the key link between our customers and our sales, planning, logistics and production teams. You make sure orders run smoothly from start to finish and act as the main point of contact for your customers.
You will be responsible for your own customers and markets, for example in Scandinavia, the UK and Germany, as well as other countries. Of course, we do not expect you to know everything from day one. Together with your colleagues, you will first get to know our customers, systems and ways of working.
Once you are up to speed, you will take responsibility for monitoring orders, delivery times and agreements and ensure that customers, planning, logistics and production are all aligned. This means our customers know exactly what to expect and orders run smoothly from placement through to delivery.

Your responsibilities include:

  • Processing and monitoring sales orders;
  • Keeping customers informed about delivery times, changes and shipments;
  • Coordinating with planning, logistics, production and sales;
  • Maintaining contact with carriers and external partners;
  • Preparing and processing export documentation;
  • Managing customer and product data in Exact Synergy;
  • Identifying potential issues and contributing to process improvements;
  • Maintaining and updating the sales forecast.

You will join a close-knit commercial team of seven colleagues working across Customer Service, Account Management, Product Management and Marketing & Communications. You will also work closely with colleagues in supply chain and production.

Senzora producent wasmiddelen
Royal Senzora

What do you bring?

  • MBO level 4 or HBO-level working and thinking ability, for example with a background in business, commerce or logistics;
  • Several years of experience in customer service, sales support or internal sales, preferably within a manufacturing environment;
  • Strong communication skills and a customer-focused approach;
  • The ability to maintain an overview and set the right priorities;
  • The flexibility to switch easily between different tasks and stakeholders;
  • An accurate and well-organised way of working;
  • Good command of both Dutch and English, spoken and written;
  • Preferably, sufficient knowledge of German and/or French to communicate with customers.
Royal Senzora

What do you bring?

  • MBO level 4 or HBO-level working and thinking ability, for example with a background in business, commerce or logistics;
  • Several years of experience in customer service, sales support or internal sales, preferably within a manufacturing environment;
  • Strong communication skills and a customer-focused approach;
  • The ability to maintain an overview and set the right priorities;
  • The flexibility to switch easily between different tasks and stakeholders;
  • An accurate and well-organised way of working;
  • Good command of both Dutch and English, spoken and written;
  • Preferably, sufficient knowledge of German and/or French to communicate with customers.

What do we offer?

  • A competitive salary in job grade 8, ranging from €2,911.29 to €3,687.94 gross per month, based on a 40-hour working week;
  • A bonus scheme and an excellent pension plan, fully paid by the employer;
  • 24 days of annual leave, with the option to purchase additional days;
  • An informal working environment where you will receive a warm welcome;
  • An active employee association and regular social activities;
  • Plenty of opportunities to get to know our customers, products and commercial processes and to continue developing yourself within Royal Senzora.
werken bij Senzora Deventer
Werken bij Senzora

Does this sound like the right job for you? Apply today!

Send your CV and a short motivation to hr@senzora.nl. Simple as that.
Do you have any questions? Feel free to contact Simone Draaijer (HR Manager) on +31 (0)570 683333.

 

Good to know
This vacancy is open to both internal and external candidates. If candidates are equally qualified, preference will be given to an existing Senzora employee. That is part of who we are as a family-owned company. The success of our organisation depends on the quality of our people. That is why everyone is welcome at Senzora. We believe it is important that everyone can be themselves. We assess candidates based on their qualities, experience and fit with our organisation.
To help us assess that fit carefully, we use an online assessment alongside interviews and your CV. This helps us make our selection process fair and well-considered.

Werken bij Senzora

Does this sound like the right job for you? Apply today!

Send your CV and a short motivation to hr@senzora.nl. Simple as that.
Do you have any questions? Feel free to contact Simone Draaijer (HR Manager) on +31 (0)570 683333.

 

Good to know
This vacancy is open to both internal and external candidates. If candidates are equally qualified, preference will be given to an existing Senzora employee. That is part of who we are as a family-owned company. The success of our organisation depends on the quality of our people. That is why everyone is welcome at Senzora. We believe it is important that everyone can be themselves. We assess candidates based on their qualities, experience and fit with our organisation.
To help us assess that fit carefully, we use an online assessment alongside interviews and your CV. This helps us make our selection process fair and well-considered.

Over 150 years of experience (family business)
In-house R&D and innovation team
From product development to distribution
Reliable quality, sustainable choices
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